How to apply for Change of Building Use Permit

The Change of Building Use service allows property owners to officially change the purpose of their building, for example, from residential to commercial, office, or industrial use.

The Rwanda Housing Authority (RHA) reviews your request to ensure the new usage complies with zoning laws, safety, and construction regulations.

• Who is eligible to apply for this service?

Individuals or businesses intending to change the use of their building

• How to apply for a change of building use permit?

Simply visit the One Stop Centre platform: onestopcentre.rdb.rw.

• What do you need before you start applying?

Here’s all you need.

• You must have an account. To create an account, click here

• A valid mobile phone number or email (optional) to receive updates and track your application.

• Next Steps and support information
  
  

1. Application Processing:

• After submission of your application, you will receive notifications, including the application number that starts with C2***, that you can use to track the status of your application on this platform.

• Once the application is approved, you will receive the billing number, so you can proceed to pay and get your permit.

• Note:
  You can only pay once you have received the billing number that starts with 88****
  
  

2. Payment methods:

• Payment can be made through various methods. Click here for details.   
  
  

3. Certificate/License Delivery:

• Once your application is approved, you will receive the license via the email provided during the application process.
  
  

4. For assistance or more information:

• Call: 1415
• Email: support@rdb.rw
• WhatsApp: +250788321555